Frequently asked questions

General

What does an AI integration cost?+
The cost of a PoC depends on its complexity and your objectives. Operational LLM costs are transparent from day one: our Workshop lets you simulate them live before any commitment, with clear pricing and no hidden packages.
How long until I see a first result?+
A technical feasibility audit in 48 hours. A working PoC is then delivered in 2 to 4 weeks, tested on your real data. Production integration then follows iteratively, with measurable results at each step.
Who maintains the system in production?+
We offer a monthly maintenance contract that includes 24/7 LLM performance monitoring, model updates, cost alerts, and technical support. You can also choose to have us train your team to maintain the system independently.
Can we start with a PoC before committing?+
That's our default model. We define a precise PoC scope together (use case, test data, success criteria), give you feasibility feedback within 48 hours, then deliver the working PoC in 2 to 4 weeks on your real data. Commitment to a full project only comes after the PoC is validated.

Security

Is my data protected? GDPR?+
By default, we build architectures that keep your data inside your infrastructure: on-prem or private cloud deployment (Azure, OVH, AWS VPC). If cloud APIs are used (OpenAI, Anthropic), it's documented and you sign the corresponding DPAs. Your business data stays with you; we never store it on our own servers.

Technical

Which LLM models do you support?+
All the major models: GPT-4o, Claude 3.5/4, Gemini 1.5/2, Mistral Large, Llama 3 (on-prem), Qwen. Our architecture is model-agnostic: you can switch providers without rewriting your stack. We recommend the optimal model based on your use case and budget.
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